06 ago - Roma
JAGGAER
JAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, things (IoT), and partners. Leveraging AI and machine learning, our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. We are over 1,300 employees strong, all focused on customer success.
This position is based in our offices in the centre of Rome, and we are looking for an Associate to join our team. Use extensive product and industry knowledge to effectively serve as the business/functional advisor for large, complex, cross-product, high-profile projects, translating business requirements into solution needs while configuring the application to meet those objectives. Develop and maintain project documentation with minimal or no support from others.
Leads the collaboration with other departments within JAGGAER to address and resolve client issues. Manages a portfolio of assigned implementation projects, including large, complex projects, and may carry a heavier project load when the business dictates. Proactively and accurately identify and manage project risks, including s/w issue resolution, scope challenges, and project delays, and is often able to avoid issues with early identification of the risk.
Independently lead on-site and remote requirement-gathering sessions. Establish and manage relationships with clients to sustain a strong business connection. Ensure a successful client transition from Implementation to Support.
Provide guidance for and deliver against all project controls, including budget vs. actual for project hours, forecast accuracy, and revenue attainment, with a high degree of accuracy and less support.
Manage communication of appropriate project information to clients and within JAGGAER, including executives and senior-level management. Identify, communicate, and manage changes to project scope that have an impact on the company’s resources, time, and/or financial commitments via a change order process.
Provide continual work direction and mentoring to other team members and influence others through motivation and encouragement to accomplish team goals. Relay business process recommendations based on client requirements. Develop and consult on best practice recommendations for business process changes.
Manages additional stretch assignments beyond client projects. Bachelor 's degree preferred ~0-3 years of business experience/ demonstrated experience in application implementations /providing consulting services in a client environment ~ eProcurement, InSupply Chain, or Contract Lifecycle Management software application experience is preferred. ~ Significant experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred. ~ Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills. ~ Must be able to learn quickly, make strong individual contributions,
and handle multiple projects simultaneously in a team environment. ~ Strong, executive-level presence and experience in facilitation. ~ Will work extensively over the phone and in person with clients and suppliers. ~ Hands-on experience with project management methodologies; Waterfall is preferred ~ Business automation and workflow process development are desirable. ~ Proficient in the use of PowerPoint, Project, Visio, Excel, and Word as well as other typical business productivity tools. ~ Is experienced, confident, articulate, succinct, professional, and has sound judgment and critical thinking skills. ~ Innovative, forward-thinking, develop and scrutinize best practices. ~ Passport required for international travel. ~ Strong written and verbal English Language essential, additional languages preferred Education, coaching, and support for your personal development Exciting and challenging work environment within an international team An open and dynamic company culture At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them — the way we collaborate, innovate, solve problems, and deliver for customers.
TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.
Entrepreneurial
Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth. Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact. #
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