06 ago - Italia
Azienda riconosciuta
Mercier Consultancy Group is looking for Italian-speaking Financial Customer Experts to join our dynamic team in Greece. This role offers a unique chance to work in an international environment while benefiting from a fully paid relocation package to Greece. If you have a passion for customer service and financial products, this is the perfect opportunity to grow your career.
Key Responsibilities
- Provide high-quality financial customer support to Italian-speaking clients through various communication channels including phone, email, and chat.
- Assist customers with inquiries, resolve issues, and offer guidance on financial products and services.
- Maintain detailed and accurate records of customer interactions in the CRM system.
- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
- Stay up-to-date with financial industry trends, products, and compliance regulations to serve customers effectively.
- Fluency in Italian (spoken and written) and good command of English.
- Previous experience in financial customer service or a similar role is preferred.
- Excellent communication and interpersonal skills with a strong customer focus.
- Ability to handle confidential information with discretion and professionalism.
- Familiarity with CRM software and standard office tools.
- Strong organizational skills, attention to detail, and ability to multitask effectively.
- Willingness to relocate to Greece and adapt to an international working environment.
1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Premio
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...
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