Mercier Consultancy MD is looking for skilled Italian-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide outstanding customer service to Italian-speaking clients by assisting them with product inquiries, technical support, and after-sales services.

Key Responsibilities

- Assist Italian-speaking customers via phone, email, and chat with inquiries related to electronic products and services.
- Provide technical support and troubleshooting guidance to ensure customer satisfaction.
- Maintain accurate records of customer interactions using CRM systems.
- Collaborate with product and technical teams to resolve complex customer issues.
- Stay updated on product developments, company policies, and industry trends.
- Contribute ideas to improve customer support processes and service quality.

- Fluency in Italian (spoken and written) is essential; proficiency in English is advantageous.
- Previous experience in customer service or technical support, preferably in the electronics sector.
- Strong communication skills and a customer-centric mindset.
- Ability to manage multiple tasks effectively in a fast-paced environment.
- Familiarity with CRM software and digital support tools.
- Willingness to relocate and work in Greece.
- Passion for technology and problem-solving abilities.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Premio
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...

Italian-Speaking Customer Experts for an Electronics Company - Work In Greece

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