Italian-Speaking Customer Advisor - Relocation bonus

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b5uqc

We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country.

Location: Lisbon, Portugal (remote within Portugal)

What We Offer

- Competitive salary package
- €7.63/day meal allowance
- Health insurance from Day 1
- Remote work based in Portugal
- Relocation support package
- Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process)
- Optional free Portuguese classes and other activities around Lisbon

Responsibilities

- Provide support to customers via phone, email, and chat




- Assist users with product-related questions and technical issues
- Deliver high-quality customer service with empathy and professionalism
- Troubleshoot problems and find effective solutions
- Maintain accurate records of customer interactions

Requirements

- Fluency in Italian and good English level
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Tech-savvy and comfortable learning new systems
- Previous customer service experience is a plus

Schedule

- Monday to Saturday (rotational shifts)
- 08:00 – 19:00
- 2 days off per week (Sunday + 1 rotational day)

Please upload CV in English*

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b5uqc