Digita Product Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b6nru

We’re looking for a Digital Product Specialist to join our IT & Digital Product team and help evolve myAtlante, our customer-facing digital platform.

This is a hands-on role for someone who enjoys understanding how digital products work behind the scenes, solving complex technical challenges and collaborating across teams to deliver a seamless customer experience.

Brief description of the role:

The Digital Product Specialist supports the evolution and day-to-day reliability of myAtlante, Atlante’s customer-facing digital platform. Acting as a technical bridge between Product, Digital, Operations, Customer Care and external partners, this role investigates issues end to end, helps unblock delivery, and turns recurring operational problems into scalable solutions. This is a hands-on role for someone who enjoys understanding how digital products work in practice, solving technical problems, and improving processes through automation, data and structured analysis.

Value creation:

This role creates value by improving the efficiency,



reliability and scalability of the myAtlante ecosystem. By taking ownership of technical investigations and recurring operational issues, it reduces manual effort across Product, Operations and Customer Care, while speeding up resolution times for both internal teams and end users. Through automation, data analysis and close collaboration with cross-functional stakeholders, the Digital Product Specialist helps turn recurring problems into permanent fixes and actionable product improvements. In this way, the role enables the Product team to focus on strategic development while ensuring that operational complexity is handled in a structured and effective way.

Core Responsibilities:
- Be the go-to person for anything myAtlante, helping teams diagnose issues and find practical solutions.
- Investigate problems end to end, from the app down to API calls, backend responses and partner integrations, and drive them to a fix.
- Turn real-world i

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b6nru