Hardware Support Technician_Milan

06 ago - Milano
BCIC Swiss

ppSkills: Technical Skills, Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc., Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications, Strong Microsoft Office skills (Outlook, Word, and Excel) /p h3Description /h3 pBCIC Swiss GmbH | Best Connect International Company is looking for a (Tempo pieno | on-site) "Hardware Support Technician" in Italy. /p h3Responsibilities /h3 ul liProvide hardware break fix support, typically by whole unit swap /li liManage spares provided on site /li liExecute installations and changes /li liDeliver an excellent level of customer service /li liAdhere to defined Processes and work instructions which will include the management of both proactive and reactive escalations /li liInterface with multiple levels of end users, management,



VIPs and local technical staff. /li liTroubleshoot issues on multiple computer platforms: Macintosh, Windows, Linux, and mobile devices /li liKnowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN /li liResponsible for asset tagging and entering all incoming equipment into our asset management system /li liProvide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment /li liWork with external Suppliers to schedule repairs for damaged/malfunctioning hardware /li /ul h3Requirements /h3 ul liMust hold a valid work permit in Italy /li liSeveral years of experience in the IT field /li /ul /p #J-18808-Ljbffr

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