Senior Sales Advisor
Pubblicato il 06-08-2026 - Tavanti in Firenze
POSITION
The successful candidate will join our sales team and contribute to delivering a high-level shopping experience while supporting the activities of our stores.
We are looking for someone who can represent the values of COI Florence with professionalism, attention to detail, and a strong customer-oriented approach.
RESPONSIBILITIES
- welcoming and assisting customers throughout every stage of the sales process;
- providing personalized advice in the selection of jewelry;
- ensuring an outstanding level of service for both Italian and international customers;
- maintaining the presentation and display of products;
- handling cash register operations;
- supporting inventory and stock management activities;
- collaborating with the team to achieve sales objectives.
REQUIREMENTS
Mandatory Requirements
- Previous experience in sales or retail.
- Excellent command of the English language (C1/C2 level).
- Excellent communication and interpersonal skills.
- Customer-oriented attitude.
- Precision and attention to detail.
- Ability to work as part of a team.
- Availability to work on weekends.
Preferred Qualifications
- Previous experience in the jewelry or luxury retail sector.
- Experience in online order management and customer care.
- Knowledge of a second foreign language.
ABOUT US
Since 1954, COI Florence has been one of Florence's leading destinations for fine Italian jewelry, where traditional craftsmanship, manufacturing excellence, and a passion for beauty come together in the heart of the city.
We welcome our clients in two prestigious locations: a spacious 250-square-meter showroom on Via Por Santa Maria, just steps from the iconic Ponte Vecchio and Florence Cathedral,
and an elegant boutique located directly on the historic Ponte Vecchio, the world-renowned symbol of Florence's centuries-old goldsmithing tradition.
Over the decades, we have built a reputation recognized both in Italy and internationally, founded on reliability, courtesy, and the exceptional quality of our carefully curated selection of 18-karat gold jewelry.
Every day, we welcome discerning clients from Italy and around the world, offering an exclusive shopping experience built on expertise, personalized consultation, and genuine attention to each customer's individual needs.
Our collection features bracelets, necklaces, rings, earrings, pendants, and 18-karat gold jewelry set with precious gemstones, created by some of Italy's most prestigious contemporary jewelry designers, including Tavanti, Fope, Marco Bicego, Serafino Consoli, Chimento, Peruffo, and Adolfo Courrier.
Alongside these renowned Made in Italy brands, we proudly present creations inspired by Florence's rich goldsmithing heritage, handcrafted in our own workshop by expert master goldsmiths. Here, traditional craftsmanship and creativity come together to create exclusive bespoke jewelry designed to reflect the style, personality, and story of every client.
Our mission is to transform every purchase into a memorable experience and every piece of jewelry into a timeless emotion that will be cherished for generations.
WHAT WE OFFER
- The opportunity to join a historic and well-established company in the Italian fine jewelry sector.
- An initial fixed-term employment contract.
- An elegant, dynamic, and quality-oriented working environment.
- Italian and international clientele.
- Opportunities for professional growth.
WORK LOCATION
Florence – Tuscany
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