06 ago - Italia
Golden Goose
Job Description
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one‑of‑a‑kind creations.
Description
We are looking for a passionate talent to build our customer experience.
The candidate will join the store team located in Rome Rinascente Tritone.
Mission
The Corner Coordinator is responsible for achieving the commercial targets of the corner. They focus on achieving business objectives by ensuring that the corner remains competitive and appealing in the market. By managing relationships with shopping center and with representatives of other brands/competitors the Corner Coordinator plays a pivotal role enhancing brand awareness and desirability. As a reliable, empowering, and supportive leader and an effective communicator, the Corner Coordinator is committed to leading the team by fostering curiosity, transparency, and honesty while delivering an exceptional customer experience.
Essential Duties and Responsibilities
- Management of the Corner target by constantly monitoring sales performances through the main KPIs analysis, establishing and implementing specific action plans in cooperation with the Area Manager to achieve settled goals
- Guide the team in order to achieve commercial targets, granting customer satisfaction and the respect of the qualitative standard
- Make sure the store staff always implement selling ceremony including up‑selling and cross‑selling and guide the team in providing customer insight about pricing and timing of all store services available
- Enhance customer satisfaction and ensure strong customer relationships are built, through constant follow up with the team, by listening customer feedback, and building personalized customer experiences
- Build relationships with our community and act as a Brand Ambassador and as an example for the team by engaging in customer interactions
- Ensure an high level of customer satisfaction, driving database
08 ago - Italia
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