Application Life-Cycle Coordinator

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b795t

On behalf of ESA we are looking for an Application Life-Cycle Coordinator to work in Frascati, Italy.
You will provide key support, ensuring effective collaboration with primary stakeholders across ESA establishments.
About the client and location
The ESA Centre for Earth Observation (ESRIN) is the European Space Agency's base in Frascati, Italy. From this location ESA conducts most of their earth observation research, including data analysis and distribution for other non-ESA satellites.
This position is open to protected categories under Italian Law 68/99 ("Rules for the right to work of disabled people").
Tasks and activities
The scope of work will include ensuring that the applications in charge operates properly, including:
Handling application-related exceptions and escalations.
Granting the usability of the applications to end-users.
Guaranteeing the adherence of the applications with business processes.
Relying on the application services supplied by the providers including functional support, corrective maintenance, minor evolution and in some cases major evolution.




Overseeing ticket management processes.
Acting as the agency's operational authority for applications, covering both functional and business aspects.
Serving as the point of contact for suppliers regarding queries and issues requiring Application Coordinator follow-up.
Reviewing deliverables and documentation.
Coordinating the end-to-end preparation, execution, and follow-up of organisational processes contributing to the delivery of the agency's activities.
Providing guidance on processes, procedures, and tools to ensure consistent understanding and application across organisational units.
Leading and managing the end-to-end process of implementation of new business process/requirements.
Serving as a key operational interface with internal and external stakeholders, including Member State delegations, institutional partners, industry, and other ESA directorates.
Providing demand management towa

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b795t