ph3Summary /h3 h3Job Description /h3 pOur Sales team plays a pivotal role in our business growth initiatives and is essential to delivering outstanding customer outcomes. As a Key Account Manager, you will get to work in a fast-paced and dynamic environment, leveraging your entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity to drive growth in a wide variety of markets with a high level of autonomy! /p h3Itw’s Business Model Culture /h3 ul liWe have an environment shaped by our decentralized, entrepreneurial culture that brings our exciting ideas to life. Our people thrive in our “flexibility within the framework” approach. /li liWe are committed to providing you with growth and development opportunities that maximize your unique potential. /li liOur culture empowers you to think and act like a business owner – we want your entrepreneurial spirit to thrive! /li liBe a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential. /li liWe live by our Core Values: simplicity, sharing risk, integrity, respect, and trust. /li /ul h3YOU MIGHT LIKE THIS JOB IF YOU… /h3 ul liAre an entrepreneur – you enjoy taking ownership of your surroundings and constantly seek to find ways to improve. /li liAre a self-starter with an interest in engaging customers on a face-to-face basis. /li liPossess a ‘hunter’ mentality with regard to finding and developing new sales opportunities. /li liAre excited about working with a differentiated product and customer mix and are passionate about the customer experience. /li /ul h3Primary Responsibilities /h3 ul liEstablish and maintain strong relationships with key accounts, understanding their needs and providing solutions to maximize customer satisfaction.

/li liDevelop and implement a robust plan to achieve significant growth within the Coatings and Grouting related industries. /li liTactical and operational planning with Segment Manager to determine primary objectives within accounts. /li liAlign with distributor network to promote significant growth in region through identifying opportunities at major accounts. /li liDevelop and report accurate sales forecasts by account, product line, and understand changes in demand. /li liIdentify and resolve customer pain points and offer solutions. /li liCollaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework. /li liCollaborate with (National Account) Channel management to support accounts and channel partners to grow the wider business. /li liDemonstrate strong Sales Excellence including disciplined competency in the understanding and utilization of SalesForce.com CRM. /li liParticipate in market/channel projects as required to support the overall business strategy. /li liEffectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service. /li liPromote, support, and adhere to all safety and quality related policies and procedures. /li /ul h3Skills Competencies /h3 ul liBachelor’s degree in Business, Engineering or a science-related discipline or equivalent experience. /li li3+ years of sales experience within the Heavy industry segments Mining and/or Petrochem are required. /li liPrior experience selling to Equipment OEM’s, Industrial Contractors; EPC’s. Experience in selling engineered and technical products. /li liEpoxy Coatings and backing compound experience strongly preferred. /li liFamiliarity with Sales Processes and CRM - specifically Sales Force. /li liProficiency in MS Office Suite. /li liMust have a Valid Driver’s License and the ability to travel 60% - 70% /li liAbility to sit and stand for up to 8 hours/day. /li /ul /p #J-18808-Ljbffr

Key Account Manager - Specialty Coatings

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