Technical Services Senior Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b7t2m

Experteer Overview In this role you enable smooth activation and ongoing support for fiscal cash registers, helping scale Nexi's digital payments capabilities. You will work within a collaborative, international team in Milan to ensure regulatory alignment and high service quality. You'll coordinate complex integrations and provide training to customers and technicians, shaping how retailers manage cash register solutions. This position offers meaningful impact by reducing regulatory risk and improving the efficiency of installation and support across channels.
Retribuzione / Benefits Act as SME for activation and technical support of fiscal cash register solutions, including integrations where applicable
Oversee network delivery with a focus on fiscal compliance and high service quality, tracking and resolving operational and fiscal issues
Coordinate installation and technical support activities to align regulatory requirements, system configurations, and operational processes
Provide ongoing training on fiscal cash registers and store management software used by advanced retail points




Ensure strong training performance during service activation and maintenance touchpoints
Responsabilità At least 5 years of experience in technical services related to fiscal cash registers and dealer management
Knowledge of fiscal regulations related to electronic cash registers
Proven ability to manage complex integrations by coordinating multiple stakeholders
Proficient in English (written and spoken)
Advanced proficiency in Microsoft Office (Excel and PowerPoint)
Ability to anticipate technical or commercial issues before impacting partners
Strong interaction with internal technical teams
Results-oriented mindset in dynamic, tech-driven environments
Problem-solving skills
Requisiti fondamentali Hybrid work and flexibility
PTO and remote working options
Private health insurance
Pension fund
Learning and development opportunity (PayTech University)
Support for wellbeing and family

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b7t2m