Customer Care - First Level Technical Support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b851s

**Role**:
We are looking for a **FIRST LEVEL TECHNICAL SUPPORT SPECIALIST** **Activity**: - Analyze customer care data and report on Net Promoter Score (NPS) metrics.
- Utilize customer support tools and business intelligence systems. **Requirements**: - Diploma from a Technical Institute or equivalent experience.
- Strong problem-solving skills and comfort with direct customer interactions.
- Basic understanding of connectivity concepts.
- Excellent communication and synthesis abilities
- Basic proficiency in English.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b851s