Client Director

06 ago - Italia
Altro

Experteer Overview As Client Director at ServiceNow, you will lead relationships with our largest accounts to drive strategic outcomes. You'll orchestrate virtual teams across Solution Sales, Solution Consulting, Support and Professional Services to co-create AI-enabled solutions. You will grow global accounts by aligning resources and building trust from project teams to CxO level. You'll define roadmaps to elevate customer experience while achieving financial targets for licenses, renewals and services. This is a high-impact, enterprise software role in a fast-growth, mission-driven environment.
Retribuzione / Benefits Provide strategic leadership and serve as the relationship manager between customers and ServiceNow
Lead large virtual teams across Solution Sales, Solution Consulting, Support and Professional Services
Oversee growth of global accounts and deployment of worldwide resources




Build trust and multi-tiered relationships up to CxO level
Develop a clear roadmap and capabilities to promote outstanding customer experience
Achieve financial targets including Licenses, Renewals and Professional Services
Responsabilità 10+ years of client management experience
5+ years as a Client Director or equivalent with multi-million-dollar sales and executive relationship management
Experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management within software or IT sales
Record of exceeding sales targets
Experience leading a virtual or matrixed team
Understanding of broad, macro-level business IT needs for prospective clients
Travel up to 50%
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