Service Program Manager Customer Support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b8cd9

Noi di ABB aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Hub Service Manager Energy Industries Central & Southern Europe

In this role, you will help turn installed base opportunities into service growth by combining technical expertise, commercial understanding, and strong cross-country collaboration.
This role requires flexibility and willingness to travel across Europe for short visits, sometimes at short notice. In this role, you will drive DCS modernization activities across the Hub Central and Southern Europe and work closely with Local Divisions, global service teams, OPC centers, and other key stakeholders to accelerate service growth and lifecycle value creation.
Lead the deployment of DCS modernization initiatives across the Hub in line with the global Energy Industries service strategy
Identify installed base opportunities, define upgrade paths, and support Local Divisions in shaping modernization roadmaps and proposals
Support sales execution by contributing technical expertise,



capability planning, and customer engagement together with local sales teams
Drive the consistent use of ABB service tools and processes to improve installed base visibility, data quality, and decision-making
Build capabilities across the Hub through knowledge sharing, technical forums, webinars, and structured documentation
You are a collaborative and self-driven professional with strong technical expertise in automation and lifecycle management. Master’s degree in Automation or Control Engineering, or Bachelor’s degree in Engineering with significant relevant experience in ABB automation systems
Deep technical knowledge of ABB DCS lifecycle management, including promoted brands and heritage systems
Strong knowledge of ABB tools such as ServIS, SOFA, SFDC, Automation White Space Power BI, Installed Base Intelligence Power BI, Global PAEN Dashboard Power BI, and MyControl System
Background in system

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b8cd9