Technical Support Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b8dda

Wildix is seeking a Technical Support Engineer to join our Tech Support Team in Italy. You will address inquiries and resolve issues for Wildix Partners, balancing product knowledge with customer care to deliver a seamless experience.
Responsibilities include handling inquiries via phone, email, chat and tickets, guiding customers on product usage, troubleshooting, and collaborating with cross-functional teams. You will use Salesforce Service Cloud and JIRA, and may travel within Italy.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b8dda