Youman, an executive search and recruitment company, is supporting one of its key clients in the search for a
Sales Operations and Business Development
Location: Florence, Tuscany
Our client is a fast-growing Tour Operator, operating in the premium and luxury travel & experiences segment.
We are looking for a highly organized person with strong attention to detail, capable of managing multiple requests and partners while maintaining a high level of accuracy and professionalism.
You will operate in a fast-paced, merit-based environment, with a high level of autonomy and direct impact on company growth and client satisfaction.
Main responsibilities and activities
The selected candidate will play a key role in the management of B2B partnerships and travel proposals, with a strong focus on:
Preparing tailor‐made quotations and travel proposals for international travel agents and partners
Managing the operational follow‐up related exclusively to confirmed quotations and booked services
Ensuring maximum precision in contracts, confirmations, signatures, documentation,

and operational procedures
Carefully handling booking details, deadlines, payment terms, and travel documentation
Maintaining and strengthening relationships with existing travel agents and partners
Reactivating inactive contacts and developing new business connections
Participating in international trade fairs, workshops, and networking events
Supporting the commercial development of the company and expansion into new markets
Especially in the initial phase, the role will have a stronger operational and account‐management focus, while gradually evolving toward broader business development responsibilities.
What the company offers
Structured onboarding through a selective recruitment process
Fixed salary + performance-based variable compensation
High-performance environment focused on growth and results
Flexible working arrangements
Involvement in international projects and travel industry events
Requirement

Sales Operations And Business Development

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