Mts - Client Services

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b8lmo

Join the Client Services team as Client Services Associate. The role is based in Milan.
- Key Responsibilities_ The resource will support the team on the following activities: - Raise cases to second level support and maintain client records.
- Monitor market processes, transactions and all other services that are fundamental for the correct functioning of the market and clients dedicated services
- Support Sales with client onboarding and management by providing timely responses and collaborating for best practice solutions, demos of the GUI onsite or via Webex
- Actively collaborate with all MTS groups in order to address/solve correctly market issues or improvements
- Create, Manage and delete users for clients
- Send out messages to all market participants
- Master’s Degree in Economics/Finance, Computer or Management Engineering
- Fluent English
- Excellent knowledge of Microsoft Office Package, Excel in particular
- Knowledge of financial instruments and markets




- Knowledge of statistical analysis
- Ability to work in teams and in contact with senior managers and clients
- Good communication and organizational skills
- Precision
- Flexibility We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect. Additional Information This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b8lmo