Client Director

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b8zvn

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‐enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud‐based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.
What You Get To Do In This Role Provide strategic leadership and partnership to clients, serving as the relationship manager between your customers and ServiceNow




Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams
Oversee growth of global accounts, including development and deployment of worldwide resources
Build trust and deep multi‐tiered relationships through assigned clients' organization, from project/IT teams to CxO level
Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‐making, or problem‐solving. This may include using AI‐powered tools, automating workflows, analyzing AI‐driven insights, or exploring AI's potential impact on the function or industry.
10+ years of experience in client management, aligning account strategies to revenue opportunities
5+ years of experience as a Client

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b8zvn