CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
Working model Hybrid
Function Operational Key Account Management
About the role We are looking for an experienced and motivated Logistics Operations Professional to join our dynamic OKAM Team in Turin or Milan.
This role is essential for ensuring smooth, efficient, and reliable logistics operations across Europe, with a strong focus on the fashion and luxury sectors.

The successful candidate will become a pivotal part of the Operational Key Account Management (KAM) team, working collaboratively to deliver tailored logistics solutions that meet the unique demands of our customers within the fashion and luxury industries. This position offers an exciting opportunity to develop expertise in high-value, time-sensitive goods and contribute significantly to the growth and success of CEVA's European logistics operations.
What you will do As OKAM, your main responsibilities will include:
Manage the agreed business scope between CEVA and customer operationally across the CEVA products Air, Ocean and/or Ground & Rail.
Support strategic reviews of account strategy, account/business plan and development to help and provide better operational execution.
Manage operational customers KPI's and ensure smooth operations and efficient processes and engagement with key stakeholders where service failures are identified (non[1]compliance) and corrective

Operational Key Account Management

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