Customer Support

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Driving the AI revolution in automotive.
MotorK is Europe's leading sales and marketing technology company for the automotive sector. We build AI-powered tools — from CRM and inventory management to predictive analytics and digital advertising — that help manufacturers and dealerships sell smarter and deliver better customer experiences. 90% of European automotive manufacturers run on our SparK Platform, alongside 6,000+ dealerships across the continent.
We're building a team of people who are genuinely curious about AI, who experiment with it, push it, and find new ways to use it to solve real problems.
If you want to be at the forefront of one of the world's largest industries going through a full AI revolution, and you're excited to help drive it, this is where you want to be.
We're looking for a Customer Success Manager to join our Customer Success team in Milan.

The Customer Success Manager role will cover a wide range of customer support and strategic tasks, working closely with clients and our wider Sales team. The Customer Success Manager will:




Be the first and main point of reference for dealers and guide them once the contract has been signed
Support customers in defining and executing their digital strategy
Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities
Evaluate dealer performance — including website quality, stock imagery, adoption of new features, and overall digital presence
Conduct training sessions to educate customers on product features, functionalities, and updates
Liaise with Content Editors to keep training content up to date and continuously improve processes

Our ideal Customer Success Manager will have a background within an Automotive Dealership environment and a strong customer-oriented approach. Native level of Italian and fluent English

Outstanding customer service and relationship management skills
Tech-savvy with a digital mindset
Tempo pieno, Permanent
Monday to Friday
Hybrid working pa

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b952z