CSM Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b954k

At Lexroom , we set the bar for legal AI—clear, fast, and built for trust.
In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe .
Our mission is clear: make the law faster, clearer, and more reliable , giving lawyers, law firms, and companies the time and confidence to focus on what truly matters.
Today, Lexroom is a trusted partner , shaping the future of legal AI with discipline and purpose.
Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.
Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.
Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world.
As a Customer Success Manager , you’ll act as an Account Manager with a focus on:
Becoming an expert on Lexroom and a product specialist,



guiding our customers from the onboarding stage to the renewal, including upsells.
Preparing dashboards, monitoring KPIs, collaborating with internal teams (e.g. product development, marketing,..), You are familiar with sales support tools (HubSpot, Notion, etc.)
You speak both Italian and English.
At Lexroom , you’ll work alongside top talent in tech and legal AI.
Our focused teams operate with purpose and autonomy, so every contribution delivers visible results.
Your work will shape the future of legal technology and set new standards for the field.
If you’re ready to take responsibility, you’ll find real opportunities to grow and lead high-stakes projects.
Rewarding Your Contribution
Annual Salary Range: €30,000 - €40,000 OTE
Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.
Health Insurance: Daily support to make your lunch breaks easier.
We’re not just building a product—we’re setting a new st

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b954k