Digital Service Engineer

06 ago - Italia
Altro

In this role you ensure reliable operation of connected homogenizers through proactive monitoring and data-driven optimization. You will translate machine know-how into scalable digital tools, support customers remotely, and contribute to evolving the company's digital service offerings. Working within a global, cross-functional team, you'll impact machine performance, reliability, and sustainability while expanding digital capabilities. This role blends hands‐on engineering with digital innovation to drive measurable service outcomes.
salary range 35,000–50,000 gross per year
company benefits
Top Employer certification
international work environment
Ensure reliable operation of connected homogenizers through proactive monitoring and performance optimization
Analyze critical incidents to identify root causes and improve machine reliability
Translate machine/process expertise into scalable digital solutions including monitoring concepts and diagnostics
Contribute to digital product improvement through data-driven insights
Collaborate with service engineers, product teams,



and data specialists
Develop best practices for troubleshooting, diagnostics, and knowledge base to scale expertise
Support internal teams and customers in using digital tools for proactive maintenance
Degree in Mechanical Engineering, Process Engineering, Mechatronics, or similar
Several years of hands‐on experience in industrial service, commissioning, troubleshooting, or maintenance of complex machinery
Strong understanding of machine behavior, failure modes, and customer operations in industrial environments
Experience interpreting machine data and reading mechanical/electrical documentation and drawings
Experience with high‐pressure process equipment such as homogenizers (advantageous)
Affinity for digital tools, data analysis, and remote service environments
Structured and analytical mindset; ability to translate data into actionable improvements
Strong collaboration and communication skills a

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