Expert Technical Services Manager

07 ago - Italia
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What You'll Build Tutti i potenziali candidati sono invitati a leggere con attenzione i seguenti dettagli prima di inviare la propria candidatura. As a Technical Services Manager, you will work closely with customers to understand their business objectives, technical landscapes, and transformation challenges. You will provide strategic guidance and technical expertise to support their adoption of SAP cloud solutions and ensure successful outcomes. Responsibilities Acting as a trusted advisor for customers throughout their SAP cloud transformation journey. Assessing customer SAP landscapes and identifying opportunities to optimize performance, availability, and scalability. Supporting customers in overcoming technical and operational challenges related to cloud adoption. Recommending tailored SAP Enterprise Cloud Services solutions aligned with business requirements and transformation goals. Collaborating with SAP teams and partners to deliver successful customer engagements. Designing and validating optimal technical architectures and configurations.



Ensuring smooth transitions to cloud-based environments through proactive planning and risk mitigation. Acting as an escalation point for complex technical issues and driving resolution. Building strong customer relationships and contributing to long‐term customer success and satisfaction. What You'll Bring Strong expertise in SAP technologies and products, particularly SAP Basis, SAP HANA, or SAP S/4HANA. Deep understanding of SAP S/4HANA architecture, conversion approaches, migration methodologies, and related tools. Experience with SAP HANA administration and technical architecture. Solid knowledge of hyperscaler cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform. Understanding of High Availability (HA) and Disaster Recovery (DR) architectures. Knowledge of networking and virtualization technologies, including load balancers and virtual machines. Proven experience in the planning, implementation,

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