Experteer Overview In this role you will lead the Global Infrastructure and Digital Workplace teams, safeguarding cloud-based and on-premise platforms and ensuring reliable, secure IT services for FAO staff worldwide. You will drive the transformation of the headquarters infrastructure, integrate monitoring and service management tools, and manage disaster recovery and data centers. You will collaborate with leadership to shape IS/ICT strategy and governance, delivering resilient digital capabilities that enable the organization to fulfill its mission. This is a chance to influence global IT operations at a high-impact international agency rooted in sustainability and digital workplace excellence.
Retribuzione / Benefits Lead CSI's Global Infrastructure activities, ensuring defined service levels and work plans are met
Develop, monitor and report on KPIs for the assigned functions
Prepare work plans, oversee delivery of IT operations and project outputs
Manage financial and human resources for the infrastructure teams
Advise senior management on IS/ICT strategies,

governance and standards
Lead the development of an Organization-wide IS/ICT strategy and supporting standards
Oversee external vendors, contracts and consultants, including performance and negotiations
Represent the Organization in meetings to resolve IT issues and drive consensus
Promote sustainability initiatives under the Corporate Environmental Responsibility Strategy
Oversee disaster recovery, data centers, NOC, and cloud platform availability
Drive transformation of the infrastructure with legacy replacement and new tools
Ensure availability and warranty of FAO's WAN, LAN, and related infrastructure
Coordinate digital aspects for corporate events at FAO headquarters and support AV setups
Responsabilità Advanced university degree in a related field
Ten years of relevant experience leading diverse infrastructure teams in an international setting
English proficiency (level C) and intermediate knowledge

Senior Information Technology Officer

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