Workflow & IT Solution Specialist

07 ago - Italia
Radiometer

Responsibilities
- Support the installation, configuration, validation, and integration of laboratory automation and diagnostic IT systems.
- Provide on‑site and remote technical support, troubleshooting issues to ensure system reliability and performance.
- Deliver training to laboratory staff and customers, ensuring effective system adoption and user proficiency.
- Analyze workflows and identify opportunities to optimize laboratory efficiency through automation improvements.
- Act as a technical expert in automation solutions, supporting both customers and internal teams.
- Ensure compliance with regulatory requirements and maintain high‑quality standards in all implementations.
- Collaborate with cross‑functional teams (Sales, PMO, Service, R&D;) to ensure successful project delivery.
- Maintain accurate documentation and reporting of system activities, performance, and continuous improvement actions.

Qualifications
- Bachelor’s degree in Biomedical Engineering, Computer Science, or a related field (Master’s degree preferred).
- Experience in laboratory automation,



diagnostic systems, or related environments.
- Strong technical knowledge of automated diagnostic systems, middleware, and laboratory workflows.
- Proficiency with relevant IT systems, software tools, and diagnostic technologies.
- Strong communication and customer‑facing skills, with the ability to deliver training and support effectively.
- Fluency in Italian and English, plus an additional EU language (Spanish, French, or German).
- Flexibility to travel 50–70% of the time across Italy or Europe and work flexible hours as business needs require.
- Additional preferred experience: working within a European or international team, managing projects in complex laboratory or hospital environments.

Work Arrangement and Benefits
- Remote work arrangement with intermittent travel to customer sites.
- Salary range: €40,000–55,000 gross annual, based on experience and competencies.
- Benefits: enhanced pensi

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