Land Experience Seller

07 ago - Italia
Costa Crociere

Questa posizione è in Costa Crociere S.p.A.
Il processo di selezione sarà interamente gestito Costa Crociere S.p.A..
Questa occasione è disponibile in Genova - Italy, Milano - Italy, Roma - Italy, Napoli - Italy.
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Explore Your Potential
Who we are
Ahoy, global community With 17000 professionals from +70 countries, we're a tight-knit crew that celebrates uniqueness. Our ship is fueled by trust, transparency, and positive vibes. We value every voice and create an inclusive workplace that reflects the world we explore.
What You Will Do
- You will play a key role in shaping the guest ashore experience while driving onboard revenue, turning every interaction into value through your sales mindset and passion for people.
- You will inspire guests and boost sales by promoting tailored shore excursions, leveraging your product knowledge and interpersonal skills to maximize conversion and exceed KPIs.
- You will own the full guest journey at the MyTours desk, acting as a trusted advisor, adapting your approach to diverse guest profiles, and identifying upselling opportunities.




- You will support excursion operations to ensure a smooth and high-quality experience, contributing to coordination, organization, reporting, and continuous performance improvement.
- You will deliver excellence by proactively managing guest feedback, resolving issues, and ensuring safe, seamless, and memorable experiences.
- You will contribute to back-office activities, including handling special requests, tracking sales data and supporting decision-making
- You will join excursions when needed to monitor quality, resolve issues and ensure high guest satisfaction
Who You Are
Required
You bring experience in sales or guest-facing roles, with a strong drive to grow in an international, fast-paced environment where communication, cultural awareness, and a results-driven mindset make the difference in promoting unique shore experiences.
- Secondary school education in tourism, languages or related fi

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