Tecnical Service Intern

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About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we’re breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
More About The Role
This is an exciting job internship opportunity for you to light the way as a Technical Service Intern to support our Customer Service team based in Milan with Signify.
This internship will contribute to improving service efficiency, supporting Field Service Engineers,



and building a strong foundation for the development of a junior technical profile with potential future growth in Field Service roles.
The intern will mainly work from the office, with occasional same-day travel when required, following a structured technical and organizational learning path.
- Support Field Service Engineers in collecting, updating, and organizing technical documentation related to installations, commissioning, and acceptance activities.
- Provide back-office customer service support, including appointment confirmations, document requests, and customer follow-ups.
- Assist with remote system monitoring.
- Contribute to the initial analysis of system alerts, gathering data to support troubleshooting activities.
- Update service tickets based on input from the technical team, ensuring accuracy and completeness.
- Support administrative activities such as IBase updates, BSR ticket monitoring, and service ticket processing.

More About You
While we value and apprecia

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ba3d8