Pet-Tech Support Lead — Milan

07 ago - Italia
Datamars

Kippy in Milan is seeking a Customer Support Executive to be the voice and face for thousands of pet owners, combining empathy with technical know-how to resolve issues and build trust.
You will handle Level-2 tickets, perform troubleshooting using logs and internal tools, document resolutions, and coordinate with Product/Tech to improve the product.
This role thrives in a fast-moving, international environment where your ideas are heard from day one and growth opportunities are real.
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