It Support Specialist

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ppLocation: Zhermack in Badia Polesine /p h3IT Support Specialist /h3 pThe selected candidate will be responsible for providing technical support and managing corporate hardware and software, contributing to the continuity of IT services and the improvement of user experience.
/p h3Responsibilities /h3 ul liProvide advanced technical support to end users on hardware, software, and corporate applications /li liAnalyze and resolve incidents and complex issues, collaborating with other levels of IT support when necessary /li liInstall, configure, and test devices, workstations, and software in accordance with company standards /li liManage and maintain user accounts and access (Active Directory, VPN, connectivity) /li liSupport the configuration and maintenance of workstations, mobile devices, and peripherals /li liEnsure the proper functioning of systems through maintenance and troubleshooting activities /li liCommunicate clearly with non-technical users, supporting them through to issue resolution /li liTrain users on new tools and technologies /li liMonitor incidents and ensure consistent follow-up until closure /li liParticipate in the implementation of IT security policies /li liPrepare and maintain up-to-date technical and operational documentation /li liEvaluate new hardware/software tools and support implementation decisions /li liManage the equipment lifecycle (installation, replacement, decommissioning) /li liMonitor and maintain the IT inventory, interfacing with vendors /li liPrepare reports and provide updates to management /li liEnsure compliance with company and regulatory standards (e.g., SOX, FDA Part 11) /li liSupport and, when necessary, guide or train other IT team members /li /ul h3Requirements /h3 ul li1–2 years of experience in IT support or similar roles /li liKnowledge of Active Directory (user creation, group management,



attribute changes) /li liExperience with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, etc.) /li liFamiliarity with connectivity and access tools (VPN, basic networking) /li liGood knowledge of IT Service Management and Change Management processes /li liTechnical education and Microsoft certifications (preferred) /li liFluent English (C1); additional languages are a plus /li /ul h3Benefits /h3 ul liAn international, dynamic, and growth-oriented environment.
/li liPermanent employment contract in accordance with the Chemical Industry National Collective Labor Agreement (CCNL).
/li liGross annual salary ranging between €30,000 and €33,000.
/li liAgreements with local restaurants and businesses for lunch.
/li liAgreements with CAF for tax return (730) processing, and the possibility to access lavoro da remoto.
/li /ul h3Equal Opportunity Employer /h3 pDentsply Sirona is an Equal Opportunity Employer.
All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.
/p h3Eligibility /h3 pAll successful applicants must be eligible to work in the country the position is based.
/p h3Agencies /h3 pPlease note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.
/p h3Notice on Fraudulent Job Offers /h3 pUnfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities.
If you think a fraudulent source is offering you a job, please have a look at the following information: careers.dentsplysirona.com .
/p /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bbb24