Salesforce Administrator

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bbtpa

ppAcute Care Technology /ppAt ZOLL, we're passionate about improving patient outcomes and helping save lives.
We provide innovative technologies that make a meaningful difference in people's lives.
Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
/ph3Job Summary /h3pThe CRM Systems Specialist provides frontline support for Salesforce.com and related business applications, helping drive user adoption, data quality, and system effectiveness across the organization.
Reporting to the Manager, Global Sales Systems - International, this role is responsible for Salesforce administration, user support, data maintenance, troubleshooting, training, and documentation.
The position partners closely with cross-functional teams to support system enhancements, process improvements, and business initiatives while serving as a Tier I support resource and managing user requests through a structured case management process.
/ppLocation: Ideally within commuting distance of our Cologne or Runcorn offices.
/ph3Essential Functions /h3ulliProvide day-to-day support for Salesforce.com users, promoting adoption and best practices across the business.
/liliPerform routine CRM administration and data maintenance, ensuring data accuracy and integrity.
/liliManage account, contact, opportunity, and lead updates,



including imports, merges, and hierarchy changes.
/liliCreate and maintain user documentation, training materials, and knowledge resources.
/liliSupport testing, troubleshooting, and validation of Salesforce enhancements and new functionality.
/liliAssist with user requests, issue resolution, and other Salesforce or business application support activities.
/liliCollaborate and cross-train with team members to support broader business processes and applications.
/li /ulh3Skills Requirements /h3ulli2+ years of hands-on Salesforce experience.
/liliExperience supporting Sales Cloud, Service Cloud, and marketing-related business processes.
/liliFamiliarity with Salesforce Lightning Experience.
/liliStrong understanding of CRM systems, data management, and business processes.
/liliExcellent troubleshooting, problem-solving, and analytical skills.
/liliStrong written and verbal communication skills with a customer-focused mindset.
/liliAbility to manage multiple priorities and work effectively in a fast-paced environment.
/liliDetail-oriented, self-motivated, and capable of working independently or as part of a team.
/liliExperience with user testing, system enhancements, and process documentation is preferred.
/liliWillingness to travel internationally up to 30%.
/li /ulp#LI-AK1 /p /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bbtpa