Desktop Support Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bcrea

p Job Summary: p We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure, /pp asset management, and project-based support.
The role involves troubleshooting, device /pp lifecycle management, office IT infrastructure support, inventory management, and /pp coordination with remote technical teams and third-party vendors.
/pp Key Responsibilities: /pp End-User Support /pp• Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals /pp(Windows, macOS, Linux).
/pp• Provision, deploy, replace, and decommission IT equipment.
/pp• Troubleshoot hardware, software, connectivity, and user-related issues.
/pp• Coordinate escalations with Level 2 support teams.
/pp Office Infrastructure Support /pp• Support office IT services including network connectivity, printing, voice, AV, and /pp workplace technologies.
/pp• Install, maintain, and troubleshoot switches, routers, access points, and related /pp infrastructure equipment.
/pp• Assist with smart office solutions, digital signage, and conference room technologies.
/pp• Coordinate with vendors and support scheduled maintenance activities.
/pp Asset Management /pp• Receive,



register, label, image, deploy, track, and maintain IT assets.
/pp• Conduct inventory audits and maintain accurate asset records.
/pp• Coordinate warranty repairs, device redeployment, disposal, and stock management.
/pp• Ensure compliance with asset management policies and audit requirements.
/pp Project Site Support /pp• Support office moves, hardware refreshes, equipment relocations, and infrastructure /pp projects.
/pp• Assist with business events, demonstrations, and technology deployments.
/pp• Provide remote hands support and escort third-party vendors when required.
/pp Required Skills /pp• Experience supporting Windows, macOS, Linux, mobile devices, printers, and office /pp IT infrastructure.
/pp• Basic networking knowledge (LAN, Wi-Fi, switches, routers, access points).
/pp• Experience with hardware asset management and inventory control.
/pp• Strong troubleshooting, documentation, and customer service skills.
/pp• Ability to work independently and coordinate with remote support teams and vendors.
/p /p

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bcrea