6 Technician (Digital Communications Services) (Ns) - Mon 17 Aug

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Deadline Date:
Monday 17 August ****
Requirement:
Technician (Digital Communications Services)
Location:
Sigonella, IT
Tempo pieno On-Site:
No
Time On-Site:
80%
Total Scope of the request (hours):
700
Required Start Date:
22 September ****
End Contract Date:
31 December ****
Required Security Clearance:
NATO SECRET
Duties & Role:
Identifies and resolves minor design issues
Identifies alternative design options and seeks guidance when deviating from established design patterns
Network design
Specifies the technical configurations and components required for a small network or a network segment in a more complex infrastructure
Follows organisational architectures and standards.
Systems integration and build
Conducts tests as defined in an integration test specification and records the details of any failures
Analyses and reports on integration test activities and results
Identifies and reports issues and risks
Network support
Contributes to the operational configuration of network active devices
Assists in the investigation and resolution of problems originating from network infrastructure
Assists with specified maintenance procedures for Siemens telephone switchboard, Desk/DECT phone, VoIP/VoSIP phones
Set up and manage the AV infrastructure for digital meetings and events; from AV equipment to streaming and recording;
Write, plan and execute a full AV implementation plan in alignment with customers, providing excellent customer service and communication;
Prepare and manage a (mobile)



streaming studio including videowalls, greenscreen, etc.
;
Create and write a technical plan and Run of Show for larger digital/hybrid conferences and events;
Instruct and supervise a technical team during larger digital/hybrid conferences and events;
Design and create jingle's, banners, and other digital signage required for digital events and meetings;
Support CISCO WebEx, MS Teams and other event/meeting platforms for Digital/Hybrid Events;
Provide first level support and troubleshooting for customers experiencing issues with conference scheduling, video bridging, recording etc.
;
Identify, verify and diagnose suspected trouble AV/VTC Resources and Services through monitoring;
Ensure corrective actions are taken under direction of NDW Engineers (VTC);
Specific Working Conditions:
Work will be on site; out of business hours support may be expected.
On site, in presence assistance during ongoing meeting will be required to quick fix any issue.
Hardware deployment to users office duties.
Requirements
Skills, Knowledge & Experience:
The candidate must have a currently active NATO SECRET security clearance
At least two years in working at an International or multinational organization
At least two years' experience in managing Cisco Local Area Network devices and end user devices
Experience in troubleshooting and configuring Polycom VTC devices
Experience in setup and operating Audio/ visual devices to support indoor and outdoor events
Strong Customer Oriented skills are required
#J-*****-Ljbffr

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