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Junior Operations Specialist at Mdotm. About the role As a Junior Operations Specialist at Mdotm, you will play a crucial role in enhancing the efficiency of our operations team. This position is ideal for individuals who are detail-oriented and possess a strong analytical mindset. You will be responsible for supporting various operational processes, ensuring that our systems run smoothly and effectively. This role offers an excellent opportunity to gain hands‑on experience in the fast-paced world of digital asset management and operations.
Key facts Location: Milano Engagement: Full-time
What you'll do Assist in the daily management of operational tasks to ensure seamless workflow across departments.
Collaborate with cross-functional teams to gather and analyze data, providing insights that drive operational improvements.
Monitor key performance indicators (KPIs) and prepare reports to track operational efficiency and effectiveness.
Support the implementation of new operational processes and tools, ensuring proper training and documentation are provided to team members.
Help manage inventory and resource allocation, ensuring that all departments have the necessary tools to perform their functions effectively.
Participate in the troubleshooting of operational issues, working closely with IT and other departments to resolve challenges promptly.
Conduct regular audits of operational processes to identify areas for improvement and recommend solutions.
Assist in the development and maintenance of standard operating procedures (SOPs) to ensure consistency and compliance across operations.
Engage in project management activities, including planning, execution, and monitoring of operational projects.
Facilitate communication between departments to ensure alignment on operational goals and objectives.
Contribute to the continuous improvement of operational practices by staying updated on industry trends and best practices.
Provide administrative support to the operations team, including scheduling meetings, preparing materials, and managing documentation.
Requirements Bachelor's degree in Business Administration, Operations Management, or a related field.
A minimum of 1-2 years of experience in an operations or administrative role, preferably within a tech or digital environment.
Strong analytical skills with the ability to interpret data and generate actionable insights.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
Proficient in Microsoft Office Suite, particularly Excel, for data analysis and reporting.
Strong communication skills, both verbal and written, with the ability to collaborate effectively with diverse teams.
Familiarity with project management tools and methodologies is a plus.
Ability to work independently and take initiative in problem-solving situations.
A proactive attitude towards learning and professional development.
Nice to have Experience with data visualization tools such as Tableau or Power BI.
Knowledge of operational best practices in the tech or digital marketing industry.
Familiarity with CRM systems and other operational software.
Previous experience in a startup environment or fast-paced organization.
Skills & tools Proficiency in data analysis and reporting tools.
Strong understanding of operational processes and workflows.
Familiarity with project management software (e.g., Asana, Trello).
Basic understanding of digital marketing concepts and strategies.
Practical notes This position is based in Milano and requires full-time engagement.
The salary for this role will be competitive and commensurate with experience.
Mdotm is open to considering candidates who require visa sponsorship for employment.
Joining Mdotm as a Junior Operations Specialist offers a unique opportunity to be part of a dynamic team dedicated to innovation in the digital asset management space.
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