Mts - Client Services, Internship

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bd5gt

Are you ready to shape the future of capital markets?
We are looking for a Client Service intern in our Milan office.
Starting in November.
Gross Reimbursement: 800 euro
Buoni pasto
Minimum 6 months internship
Key Responsibilities
The resource will support the team on the following activities: Act as first point contact, support clients with day-to-day trading activities, resolving issues and configurations by phone, email or on-site as required.
Raise cases to second level support and maintain client records.
Monitor market processes, transactions and all other services that are fundamental for the correct functioning of the market and clients dedicated services
Support Sales with client onboarding and management by providing timely responses and collaborating for best practice solutions, demos of the GUI onsite or via Webex
Actively collaborate with all MTS groups in order to address/solve correctly market issues or improvements
Create, Manage and delete users for clients
Send out messages to all market participants
Candidate Profile/ Key Skills
Master's Degree in Economics/Finance, Computer or Management Engineering
Fluent English
Excellent knowledge of Microsoft Office Package, Excel in particular
Knowledge of financial instruments and markets
Knowledge of statistical analysis
Ability to work in teams and in contact with senior managers and clients
Good communication and organizational skills
Precision
Flexibility
Find out more about us at: Euronext .
com
Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors.
We operate seven national stock exchanges, handling 25% of European lit equity trading.
Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices.




Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs.
In addition, Euronext runs MTS, one of Europe's leading electronic fixed income trading markets, and Nord Pool, the European power market.
The company has a diverse domestic and international client base.
We are proud to be an equal opportunity employer.
We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor.
We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
Additional Information
This job description is only describing the main activities within a certain role and is not exhaustive.
It does not prevent to add more tasks, projects.
Euronext is the leading European capital market infrastructure, covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody to solutions for issuers and investors.
Euronext operates MTS, one of Europe's leading electronic fixed income trading markets, and Nord Pool, the European power market.
Euronext also provides clearing and settlement services through Euronext Clearing and its Euronext Securities central securities depositories (CSDs) in Denmark, Italy, Norway and Portugal.
Euronext's regulated exchanges in Belgium, France, Greece, Ireland, Italy, the Netherlands, Norway and Portugal host a broad range of listed issuers, a strong blue-chip franchise and the largest global center for debt and fund listings.
With a diverse domestic and international client base, Euronext is a major venue for European lit equity trading.
Its products include equities, FX, ETFs, bonds, derivatives, commodities and indices.
For the more information, please visit our career website.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bd5gt