De'Longhi E-Commerce Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7be0tz

Experteer Overview
In this global E-Commerce role you will own and drive the D2C E-commerce roadmap for the De'Longhi brand, coordinating with local markets to execute strategies and deliver growth.
You'll champion site functionality, content, and customer experience while exploring new technologies to enhance digital commerce.
The position blends strategic leadership with hands?on execution in a fast?paced environment, focused on premium online experiences and cross?functional collaboration.
This is a unique opportunity to shape a multinational brand's direct?to?consumer presence and impact.
Retribuzione / Benefits
Manage E-Commerce P&L; and budget to achieve growth and profitability
Forecast sales to inform inventory and marketing planning
Optimize promotional spend with ADV and CRM & Marketing Automation teams
Lead global D2C operations (site functionality, content, CX) and align local strategies
Identify, test, and integrate new D2C technologies and features
Define roadmap for international E-commerce expansion and feature innovation
Maintain a pipeline of priority D2C website features and integrations
Collaborate with IT for system integration between D2C platform, ERP, and CRM
Ensure tax, credit,



and compliance with Finance and Legal across markets
Optimize D2C customer service and logistics for premium post?purchase experience
Monitor D2C KPIs, derive growth levers, and propose improvements
Deliver e-commerce insights to Retail Accounts and Product Development
Prepare regular reports and run Business Review Meetings with stakeholders
Responsabilità e Requisiti
8-10 years in E-Commerce or digital roles
minimum 3 years leading D2C E-Commerce platforms in a multinational
Strong knowledge of e-commerce platforms (e.g., Salesforce Commerce Cloud)
Understanding of digital marketing landscape (SEO, data analytics, performance marketing, affiliates, CRM)
Strategic thinker with hands?on execution ability in fast?paced environments
Excellent communication and stakeholder management across global and local teams
Proven cross?functional leadership and transversal project management
Strong analytical mindset with data?to?insight skills (Google Analytics or SAP Analytics Cloud)
Excellent spoken and written English; Italian a plus
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7be0tz