05 ago - Lazio
Imperial Brands
Questa posizione è in Imperial Brands Il processo di selezione sarà interamente gestito Imperial Brands.
-- The Role Join Imperial Brands – a truly inclusive and innovative global FMCG business, powered by 25,000 colleagues across the world.
We're looking for a CRM Business Intelligence Coordinator to join our team in Rome, playing a key role in supporting our Sales Force through high-quality data, insightful reporting, and effective CRM management.
This is a fantastic opportunity to work at the heart of our commercial operations, ensuring our CRM platform delivers accurate, reliable insights that drive performance and inform decision-making.
If you're passionate about data, enjoy working closely with stakeholders, and thrive in a role where you can combine analytical thinking with hands-on system management, we'd love to hear from you.
Principle Accountabilities Manage, maintain and enhance Salesforce CRM and BI systems, collaborating with offshore technical teams Ensure data integrity through effective data mining, maintaining accuracy and consistency across systems Lead UAT testing, support release cycles and drive continuous system improvements Configure Salesforce, including data mapping, workflow design and sales process optimisation Produce and maintain user documentation, training materials and provide ongoing user support Develop and deliver reports, dashboards and KPI analysis, including ad hoc performance insights for Trade
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