Junior Cloud System Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bfhtg

ppWe are seeking a Junior Cloud System Engineer to support cloud operations, application maintenance, and security governance across enterprise platforms, including Microsoft Azure, Dynamics 365 Finance and Sales, Power Platform, and SAP (S/4HANA, ByDesign, BTP).
/p pThe role combines operational support, platform management, and a focus on security standardization and best practices adoption.
/p pA junior profile is expected to build strong operational foundations: learn our service standards, follow defined procedures, work closely with senior engineers, progressively take ownership of recurring activities, and develop the autonomy needed to deliver reliable support to customers and internal teams.
/p h3Responsibilities /h3 pIncident Management and Service Operations: /p ul liTroubleshoot and resolve customer issues - Incident/Problem management and root cause analysis - escalating complex problems to senior engineers when necessary; /li liDocument and track customer interactions, issues, and resolutions in a support ticketing system; /li /ul pCloud Infrastructure Management: /p ul liDeploy, configure and manage Cloud services.
/li liMonitor resource utilization, apply cost optimization strategies, and ensure high availability of Cloud infrastructure; /li /ul pDocumentation and Knowledge Management (Knowledge Base): /p ul liContribute to knowledge articles, operating procedures, troubleshooting guides, and technical documentation to improve service continuity and team efficiency; /li liKeep documentation up to date after incidents, changes, and newly implemented controls or processes.
/li /ul pSecurity and Compliance:



/p ul liImplement and promote cloud security best practices /li liContribute to the standardization of security processes, including: /li liIdentity Access Management (IAM), RBAC /li liEntra ID and application registrations /li liSecure credential and password vault management (e.g. Key Vault) /li liSecure access to cloud services and business applications /li liSupport security governance across: /li liMicrosoft ecosystem (Azure, Dynamics 365, Power Platform) /li liSAP landscape (S/4HANA, BTP, ByDesign) /li /ul pAutomation and Continuous Improvement: /p ul liUse tools, scripts, and workflows to streamline operational tasks and deployments; /li liIdentify improvement opportunities in monitoring, support processes, documentation, and platform administration, and share them with the team.
/li /ul h3Benefits /h3 ul liDi portare la tua esperienza e sviluppare le tue competenze su progetti che combinano sistema informativo e processi aziendali (finanza, controllo digestione, CRM, HR, Supply Chain) /li liDi supportare i nostri clienti in tutte le fasi dei progetti di trasformazione digitale: audit, framing, design, ricetta, change drive e altro ancora se affinità: se vuoi prendere le redini,



possiamo affidarli a te /li liDi aderire a un progetto imprenditoriale stimolante in cui ognuno può contribuire con la propria pietra alla costruzione dell'edificio /li liDi far parte di un team affiatato che ama partecipare a tutti i nostri eventi /li /ul h3Required Skills /h3 ul liDegree in computer science, engineering, or a related field (or equivalent work experience); /li liKnowledge of Microsoft technologies and operating systems in general; /li liUnderstanding of Cloud principles; /li liUnderstanding of cybersecurity principles; /li liUnderstanding of Microsoft Entra ID and SAP IAS authentication systems; /li liKnowledge of DevOps principles; /li liKnowledge of networking and communications; /li liKnowledge of monitoring platforms; /li liEnglish language advanced communication skills.
/li /ul h3Nice to have /h3 ul liKnowledge of the French and/or Spanish languages is a plus.
/li liMicrosoft Power Platform architecture and/or admin knowledge; /li liMicrosoft Dynamics D365 FO architecture and/or admin knowledge; /li liAzure certifications (Azure Administrator, Azure Dev Ops Engineer, etc.); /li liCybersecurity certifications.
/li /ul h3Experience /h3 ul liPrevious Experience: Minimal experience in the role: internship or up to 1–2 years in infrastructure, cloud operations, application support or IT administration is appreciated.
/li /ul h3Soft Skills /h3 ul liStrong commitment to customer satisfaction; /li liInnovation oriented mindset; /li liAbility to work in a multilingual, multicultural environment; /li liAbility to work in team; /li liSense of ownership, good organization, and progressive autonomy; /li liAbility to explain, document, and share knowledge clearly.
/li /ul pPosition is open for our office in Perugia (PG) - Italy – Partially remote job position – late hours availability may be requested.
/p /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bfhtg