05 ago - Lazio
Snibe Italia
p Responsibility: p1.
Technical Support and Problem-Solving /pp• Apply biological, medical, and related expertise to provide technical support for distributors and end-users, resolving issues related to reagent usage (e.g., operation, result analysis, compatibility, etc.).
/pp• Assist customers in optimizing reagent performance to ensure efficient and accurate laboratory workflows.
/pp2.
Product Promotion and Customer Engagement /pp• Represent Snibe at regional trade shows, academic conferences, and industry events, engaging with clients and potential customers to showcase the technical advantages and applications of Snibe's reagent portfolio.
/pp• Conduct product demonstrations and technical presentations to increase customer awareness and confidence in Snibe's reagent offerings.
/pp3.
Sales Support and Market Expansion /pp• Collaborate with sales and marketing teams to drive reagent adoption and growth, participate in product testing, gather user feedback, and contribute to promotional strategies.
/pp• Provide technical insights to support the sales team in achieving targets, addressing customer needs from a scientific perspective.
/pp4.
Customer Training and Capability Development /pp• Deliver training sessions to distributors and end-users on reagent products, including product knowledge, laboratory operation protocols, and troubleshooting techniques.
/pp• Design and implement tailored training programs to ensure customers gain proficiency in reagent usage.
/pp5.
Technical Documentation and Information Management /pp• Develop and update technical documentation and training materials related to reagent products, ensuring accuracy and clarity.
/pp• Record and track customer feedback and issue resolution progress, providing data-driven insights for product improvements.
/pp Requirements: /pulli Bachelor degree or above in Clinical medicine, Biotech, Pharmacy or other related subject, master degree would be more preferred; /lili Minimum 5 years experience worked in IVD Application area, like immunology, biochemistry or molecular, immunology will be preferred; /lili Able to use English as working language; /lili Good communication skills and hard working.
/li /ul /p
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