Automotive Flying Doctor (Diagnostic Technician)

05 ago - Firenze
Msx International

p MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.
Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
p With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
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brp We're looking for an experienced automotive diagnostic specialist to support dealerships and repairers with b complex vehicle issues /b .
/p p You'll be the escalation point when others can't fix it — helping reduce downtime and deliver b first-time-right repairs /b .
/p pb What you'll do: /b /pulli Support dealerships and repairers b on-site and remotely /b /lili Diagnose and resolve b complex electrical, electronic, and drivability faults /b /lili Use OEM tools (e.g. b wiTECH, DiagBOX /b) for diagnostics, flashing,



and parameterization /lili Identify b root causes /b using wiring diagrams and technical documentation /lili Support both b individual cases and wider technical issues across fleets /b /lili Create clear b technical reports and case updates /b /lili Coach technicians and provide b hands-on guidance /b /lili Feed recurring issues into continuous improvement /li /ul pb What you bring: /b /pulli Strong experience in b automotive diagnostics / technical support / workshop or field service /b /lili Proven ability to fix b complex electrical/electronic faults /b /lili Hands-on use of b OEM diagnostic tools /b /lili Confidence reading b wiring diagrams and technical documentation /b /lili Experience working with workshops, engineering, or technical teams /lili Ability to support and guide technicians /lilib Preferred xrdbqlu /b : experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background /li /ul pb Technical knowledge /b /pulli Modern vehicle systems: b powertrain, ADAS, body electronics /b /lili Networks: b CAN / LIN / FlexRay /b /lili Diagnostic methods: b root cause analysis, guided diagnostics, flashing /b /li /ul pb Language /b /pulli Working proficiency in English required (written and spoken) /li /ul pb Additional information: /b /pulli CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Livello 2 /lili RAL 36.
EUR /li /ul /p /p

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