ppAt Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. /ph3About you and this role /h3pAt Dow, we are partnering with some of the world's leading brands to solve complex business challenges through innovation, sustainability, and materials science. As a global leader in Packaging Specialty Plastics (PSP), we help customers navigate evolving consumer demands, sustainability ambitions, and regulatory requirements while driving growth and competitive advantage. /ppWe are currently looking for a Customer Manager to join our commercial team in Milan, Italy. This role offers the opportunity to lead customer growth initiatives, build strategic partnerships, and help shape the future of sustainable materials solutions for some of the industry's most recognized brands. /ppWhether your background comes from chemicals, advanced materials, plastics, packaging, engineering solutions, or business administration, we are interested in individuals who combine commercial drive with technical understanding. /ph3Responsibilities /h3ulliManage and grow a portfolio of existing customers while developing new business opportunities. /liliBuild and develop trusted customer partnerships through proactive relationship management, including regular face‑to‑face interactions and customer visits. /liliIdentify growth opportunities within target market segments. /liliDevelop and execute territory and account plans aligned with business objectives. /liliCollaborate with Technical Service Development, Marketing, Product Management and Supply Chain teams. /liliSupport commercial negotiations and pricing discussions. /liliDrive sales pipeline activities and opportunity management. /li /ulh3Qualifications /h3ulliMaster’s degree in Business, Chemical Engineering, Materials Science, Polymer Technology, Engineering, or a related discipline. /lili5 years of experience in sales, account management, business development, technical sales, application engineering, or customer‑facing commercial roles. /liliKnowledge of commercial sales processes and opportunity pipeline management. /liliStrong English, French and Italian communication skills. /liliValid driver's license and willingness to travel internationally (mainly Italy and France).

/li /ulh3Your Skills /h3ulliCustomer‑centric and problem‑solving mindset. /liliStrong communication and relationship‑building capabilities. /liliCommercial curiosity and growth orientation. /liliTechnical aptitude and willingness to learn new technologies and applications. /liliProactive approach to identifying opportunities. /liliStrong organizational and prioritization skills. /liliStrong networking and relationship‑building capabilities, with the ability to influence stakeholders and create long‑term customer partnerships. /liliHigh emotional intelligence and interpersonal effectiveness when working with customers and cross‑functional teams. /li /ulh3Additional notes /h3pRelocation and Visa‑Support are not available for this role. /ph3Pay Transparency Verbiage /h3pThe below salary range is specific to this role in the following location: Milan, Italy. /ppAnnualized: 57.820 – 102.900 EUR /ppThis role may be based in multiple locations; salary ranges may vary by location or country to ensure market relevance. Final pay is determined with consideration of relevant experience, depth of expertise, and skills. Where required by law, alternate location‑specific ranges will be communicated prior to the interview. /ph3Benefits – What Dow offers you /h3pWe invest in you. /ppDow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. /ppYou bring your background, talent, and perspective to work every day. /ppDow rewards that commitment by investing in your total wellbeing. /ppHere are just a few highlights of what you would be offered as a Dow employee: /pulliEquitable and market‑competitive base pay and premio opportunity across our global markets, along with locally relevant incentives. /liliBenefits and programs to support your physical, mental, financial, and social well‑being, to help you get the care you need…when you need it. /liliCompetitive retirement program that may include company‑provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long‑term financial‑goals. /liliEmployee stock purchase programs (availability varies depending on location). /liliStudent Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

/liliRobust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. /liliTravel insurance is also available in certain countries/locations. /liliOpportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. /liliWorkplace culture empowering role‑based flexibility to maximize personal productivity and balance personal needs. /liliCompetitive yearly vacation allowance. /liliPaid time off for new parents (birthing and non‑birthing, including adoptive and foster parents). /liliPaid time off to care for family members who are sick or injured. /liliPaid time off to support volunteering and Employee Resource Group’s (ERG) participation. /liliWellbeing Portal for all Dow employees, our one‑stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. /liliOn‑site fitness facilities to help stay healthy and active (availability varies depending on location). /liliEmployee discounts for online shopping, cinema tickets, gym memberships and more. /liliTransportation allowance (availability varies depending on location). /liliMeal subsidiaries/vouchers (availability varies depending on location). /liliCarbon‑neutral transportation incentives e.g. bike to work (availability varies depending on location). /li /ulpJoin our team, we can make a difference together. /ph3About Dow /h3pDow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high‑growth markets such as packaging, infrastructure, mobility and consumer applications. /ppOur global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. /ppWe operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. /ppReferences to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer‑centric, inclusive and sustainable materials science company in the world by visiting /ppAs part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. /ppFurther information regarding Dow's equal opportunities is available on /ppDow is a company of more than 36,500 global innovators, believers and solutions providers. We are a diverse community marked by respect, integrity, and a desire to make the world a better place. /ppA career at Dow is an invitation to explore, create, and make valuable contributions to human progress. /p /p #J-18808-Ljbffr

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