Country MQO Lead - Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bhalx

ppLife tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. /ppWe create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world's biggest pure-play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high-performance, collaborative and focused on getting things done. We're curious and ready for what's next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. /ph3The role /h3pThis role offers the opportunity to be part of the Market Quality Operations (MQO) team, supporting quality excellence across the Go-To-Market organisation. /ppYou will act as a key partner for business functions, customers and logistics teams, ensuring product quality, regulatory compliance and cold chain excellence throughout the market. /ppYou will play a crucial role in safeguarding consumer experience, driving continuous improvement initiatives and supporting the resolution of quality issues, incidents and customer concerns. /ppThe role also contributes to the implementation of quality programs, warehouse compliance, collaborative manufacturing oversight and the execution of global quality standards at local level. /ppLead and drive Market Quality Operations activities across the country, ensuring compliance with company quality standards and regulatory requirements, while acting as the key quality representative for the market.



/ppPartner with Logistics teams to drive end-to-end cold chain excellence, monitoring temperature control, traceability, blocked stock management and warehouse performance. /ppLead warehouse audits, track corrective and preventive actions (CAPA), and support continuous improvement initiatives across distribution operations. /ppMonitor quality KPIs and conduct data analysis to identify trends, risks and opportunities for improvement. /ppAct as the primary point of contact for critical consumer and customer quality complaints, providing leadership on investigations, corrective actions, stakeholder alignment and executive reporting where required. /ppSupport and, when required, lead quality incident and crisis management processes within the country context, coordinating cross-functional teams and external stakeholders to ensure timely resolution and risk mitigation. /ppDrive quality improvement initiatives that strengthen customer satisfaction, consumer trust and operational performance. /ppSupport Collaborative Manufacturing (CM) partners through audits, technical visits and continuous improvement activities. /ppMonitor quality-related stock provisions, blocked stock and waste management processes to minimize losses. /ppInfluence and drive quality culture across business functions through training, coaching and leadership of continuous improvement initiatives. /ppSupport the execution of digital quality systems, tools and platforms while contributing to standardization and best practice sharing across the European Quality network.



/ppLead and support on-shelf quality assessments as part of the Unmissable Brand Superiority program. /ph3What you'll get /h3pAlongside meaningful work and strong development, we offer a reward package that typically includes. /pulliMarket-competitive pay (Range € 49.600,00 - € 62.000,00) depending on experience and qualifications /liliperformance-related rewards /liliFlexible ways of working /liliSupport for health, wellbeing and life outside of work /liliTime off to rest and recharge /liliOngoing learning and development opportunities /liliMeal vouchers #TMICC /li /ulh3Why join us? /h3ulliRoles with real accountability and visible impact /liliFree to move fast, experiment and challenge how things are done /liliContinuous learning and development as the business grows /liliReward linked to performance and contribution. /li /ulpIf you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know. /ph3Additional information /h3pThe Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples. You may notice references to Unilever, as well as Unilever's policies and terms and conditions, on this career site. This is because we are still sharing some services under the terms of our separation from the company. Please be aware that your application and the information you submit via this site will go directly and exclusively to The Magnum Ice Cream Company for roles within The Magnum Ice Cream Company. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bhalx