Technician (Digital Communications Services)

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ppSpektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. /p pSpektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. /p h3Who we are supporting /h3 pThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. /p pThe NCIA provides a wide range of services, including: /p ul liCyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats. /li liCommand and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. /li liSatellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. /li liElectronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks. /li liInformation Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. /li /ul pOverall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. /p h3The program /h3 h3Assistance and Advisory Service (AAS) /h3 pThe NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides,



maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. /p pTo provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce. /p h3Role ID – C /h3 h3Role Background /h3 h3Role Duties and Responsibilities /h3 pIdentifies and resolves minor design issues. /p ul liIdentifies alternative design options and seeks guidance when deviating from established design patterns. /li /ul pNetwork design /p ul liSpecifies the technical configurations and components required for a small network or a network segment in a more complex infrastructure. /li liFollows organisational architectures and standards. Systems integration and build /li liConducts tests as defined in an integration test specification and records the details of any failures. /li liAnalyses and reports on integration test activities and results. /li liIdentifies and reports issues and risks. /li /ul pNetwork support /p ul liContributes to the operational configuration of network active devices. /li liAssists in the investigation and resolution of problems originating from network infrastructure /li liAssists with specified maintenance procedures for Siemens telephone switchboard, Desk/DECT phone, VoIP/VoSIP phones.



/li liSet up and manage the AV infrastructure for digital meetings and events; from AV equipment to streaming and recording; /li liWrite, plan and execute a full AV implementation plan in alignment with customers, providing excellent customer service and communication; /li liPrepare and manage a (mobile) streaming studio including videowalls, greenscreen, etc.; /li liCreate and write a technical plan and Run of Show for larger digital/hybrid conferences and events; /li liInstruct and supervise a technical team during larger digital/hybrid conferences and events; /li liDesign and create jingle's, banners, and other digital signage required for digital events and meetings; /li liSupport CISCO WebEx, MS Teams and other event/meeting platforms for Digital/Hybrid Events; /li liProvide first level support and troubleshooting for customers experiencing issues with conference /li lischeduling, video bridging, recording etc.; /li liIdentify, verify and diagnose suspected trouble AV/VTC Resources and Services through monitoring; /li liEnsure corrective actions are taken under direction of NDW Engineers (VTC) /li /ul h3Essential Skills, Experience and Certifications /h3 pAt least two years in working at an International or multinational organization. /p pAt least two years' experience in managing Cisco Local Area Network devices and end user devices. /p pExperience in troubleshooting and configuring Polycom VTC devices. /p pExperience in setup and operating Audio/ visual devices to support indoor and outdoor events /p h3Working Location /h3 ul liSigonella, IT /li /ul h3Working Policy /h3 ul li80% Onsite /li liWork will be on site; out of business hours support may be expected. /li liStrong Customer Oriented skills are required. /li liOn site, in presence assistance during ongoing meeting will be required to quick fix any issue. /li liHardware deployment to users office duties /li /ul h3Travel /h3 ul liSome travel to other NATO sites may be required /li /ul h3Security Clearance /h3 ul liValid National or NATO Secret personal security clearance /li /ul /p #J-18808-Ljbffr

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