RETAIL DIGITAL OPERATIONS PM

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bhb72

ppWithin the bOmnichannel department /b, based in Rome, we are searching for a bRetail Digital Operations Project Manager /b. Reporting to the bRetail Digital Operations Manager /b, the selected candidate will support the evolution of Bvlgari’s Retail Digital ecosystem, driving the implementation, adoption and continuous improvement of digital solutions across the global retail network. Acting as a key point of reference between central and local stakeholders, the role will oversee the deployment and optimization of Retail Digital solutions worldwide, translating business needs into scalable solutions and ensuring the successful execution of strategic initiatives aimed at elevating client experience, enhancing store operations and supporting the Maison’s retail transformation journey. /p h3Job responsibilities /h3 pbKey Responsibilities /b /p ul liLead and coordinate end-to-end Retail Digital projects, from requirements gathering and planning through deployment and post-launch optimization; /li liContribute to the definition, prioritization and maintenance of the Retail Digital Operations roadmap for the assigned area, ensuring alignment with business priorities and strategic objectives; /li liDrive the rollout, adoption and continuous evolution of digital tools and omnichannel services across the global DOS network; /li liPartner closely with Retail, IT, Finance, High End, and other corporate functions to identify opportunities for process enhancement and operational excellence; /li liGather and consolidate feedback from Markets and boutiques,



promoting a user-centric approach in the design and enhancement of digital solutions; /li liMonitor project performance, user adoption and operational KPIs, identifying opportunities for continuous improvement; /li liSupport the evolution of retail processes to enhance client experience and operational excellence. /li /ul h3Profile /h3 pbProfile /b /p ul liAt least b7-8 years /bof experience in Digital Transformation, Omnichannel or Digital Project Management, preferably within luxury, fashion or premium consumer brands /li liMaster’s Degree in Management Engineering (preferred), Business Administration, Economics, or related disciplines /li liProven experience managing cross-functional projects involving business and technology stakeholders at international level /li liStrong understanding of retail operations and omnichannel processes /li liExcellent analytical skills (Excel, Power BI) /li liFluency in English; proficiency in additional languages will be considered a plus /li /ul h3Additional information /h3 ul liClient-centric and results-driven mindset /li liCollaborative and proactive approach /li liStrong autonomy, ownership and accountability /li liAbility to combine strategic vision with hands-on operational execution /li liStrong change orientation and continuous improvement mindset /liliEffective communication and stakeholder coordination skills in cross-functional environments /li liData-driven and analytical approach to decision-making /li liHigh attention to detail and strong focus on execution quality and brand consistency /li /ul /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bhb72