Desktop Support Technician

07 ago - Reggio Calabria
Sharp Brains

ph3Job Summary: /h3 pSe desidera saperne di più su questa occasione o sta pensando di candidarsi, la preghiamo di leggere le seguenti informazioni. /p pWe are seeking an IT Support Specialist to provide onsite end-user, office infrastructure, asset management, and project-based support. The role involves troubleshooting, device lifecycle management, office IT infrastructure support, inventory management, and coordination with remote technical teams and third-party vendors. /p h3Key Responsibilities: /h3 h3End-User Support /h3 ul liProvide onsite support for desktops, laptops, mobile devices, printers, and peripherals (Windows, macOS, Linux). /li liProvision, deploy, replace, and decommission IT equipment. /li liTroubleshoot hardware, software, connectivity, and user-related issues. /li liCoordinate escalations with Level 2 support teams. /li /ul h3Office Infrastructure Support /h3 ul liSupport office IT services including network connectivity, printing, voice, AV, and workplace technologies. /li liInstall, maintain, and troubleshoot switches, routers, access points, and related infrastructure equipment. /li liAssist with smart office solutions, digital signage, and conference room technologies.



/li liCoordinate with vendors and support scheduled maintenance activities. /li /ul h3Asset Management /h3 ul liReceive, register, label, image, deploy, track, and maintain IT assets. /li liConduct inventory audits and maintain accurate asset records. /li liCoordinate warranty repairs, device redeployment, disposal, and stock management. /li liEnsure compliance with asset management policies and audit requirements. /li /ul h3Project Site Support /h3 ul liSupport office moves, hardware refreshes, equipment relocations, and infrastructure projects. /li liAssist with business events, demonstrations, and technology deployments. /li liProvide remote hands support and escort third-party vendors when required. /li /ul h3Required Skills /h3 ul liExperience supporting Windows, macOS, Linux, mobile devices, printers, and office IT infrastructure. /li liBasic networking knowledge (LAN, Wi-Fi, switches, routers, access points). /li liExperience with hardware asset management and inventory control. /li liStrong troubleshooting, documentation, and customer service skills. xrdztoy /li liAbility to work independently and coordinate with remote support teams and vendors. /li /ul /p #J-18808-Ljbffr

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