European payroll service delivery manager
Pubblicato il 07-08-2026 - Rambøll in Italia
European Payroll Service Delivery Manager Location – Europe (Hybrid / Remote) Reporting to: Global Head of Payroll & Benefits Are you motivated by ensuring employees are paid accurately, compliantly, and on time across multiple countries? Are you excited by building scalable payroll service governance, strong vendor partnerships, and technology-enabled ways of working? Are you a collaborative leader who enjoys influencing stakeholders and driving continuous improvement? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Payroll & Benefits team as our new European Payroll Service Delivery Manager and work with us to close the gap to a sustainable future. Your new role As our new European Payroll Service Delivery Manager, you will ensure the successful delivery of payroll services across Europe, acting as the primary interface between Ramboll, payroll vendors and their local subcontractors, HR, Finance, ICT, and other key stakeholders. You will be part of our Global Payroll & Benefits function,
working across a European hybrid and remote delivery model. In this role, you will own service performance, vendor governance, escalations, operational continuity, and continuous improvement initiatives. You will lead service governance, support payroll transformation and country implementations, and help strengthen processes, controls, and knowledge management across Ramboll's European payroll landscape. This is a strong opportunity to shape payroll service excellence in a global, foundation-owned organisation where people, sustainability, and long-term thinking guide how we work. Your key responsibilities will be: Owning the operational and governance relationship with external payroll providers, including service scope, contractual commitments, out-of-scope requests, and vendor accountability. Managing payroll service performance through SLAs, KPIs, payroll calendars, governance meetings, root-cause analysis, c