07 ago - Roma
Rocco Forte Hotels
Inspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service. The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design elements with state-of-the-art technology to stunning effect. **The Position** **BARTENDER** **Main purpose**:
The main objective will be to serve our Guests in order to create an exceptional and personalised experience for each one of them.
Reports to: Bar Manager. **Main duties & responsibilities**: - Support the team in attending bar service;
- Engage the Guests following Rocco Forte Hotels service standards and procedures.
- Create and maintain a personalised relationship with guests in order to anticipate their needs;
- Responsible of the cleanliness and tidiness of the Bar;
- Responsible of the equipment and supplies assigned to perform the service;
- Contribute to the achievement of economic targets of the bar. Complete knowledge of all products served by the bar;
- Comply with H&S; national rules and company instructions. **We offer**: - Fixed-term contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months.
You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Resistente".
- Staff celebrations. **Competencies required**: - Collaboration: Be able and willing to work as a team within the department and with other departments.
- Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
- Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
- Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- Technical Skills: Demonstrate technical competence and knowledge related to the role. **Other requirements**: - English knowledge equivalent to level B1/B2;
- 3 years of professional experience in a similar role; working experience in well-known venues will be a plus;
- A.I.B.E.S. certification is preferred;
- Preferable evidence of self-development through specialized courses, conferences/workshops. **Workplace**: Hotel De La Ville, Via Sistina, 69, 00187 Roma.
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