Join Starhotels and become part of the team of our **Hotel Excelsior**, in the heart of **Bologna**. As an **Event Manager**, you are passionate about realizing exceptional events for our guests. Your responsibilities include: - Overseeing all aspects of event operations, from the first contact with the guest to the final follow up.
- Managing the team, ensuring everyone is well-trained and motivated.
- Ensuring high levels of cleanliness and maintenance of all conference spaces and breakout areas.
- Coordinating with the event department at the Head office.
- Collaborating with clients to understand their event requirements and provide customized solutions.
- Being proactive in looking for new opportunities of business.
- Ensuring a good relationship is maintained between the departments of the hotel.
- Delivering prompt and efficient service that maintains the highest standards while adding a touch of warmth.
- A passionate commitment to delivering exceptional customer experiences. Exceed expectations revealing: - A unique personality and a true passion for hospitality.

- Familiarity with Opera PMS for efficient operations.
- Excellent communication skills.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
- Impeccable grooming standards.
- Versatility in handling various work scenarios.
- Enthusiasm when being assigned to both individual and team-oriented tasks.
- Flexibility to work in different shifts and embrace a more dynamic work routine. Embrace global diversity by speaking: - Italian - fluently
- English - fluently
- Additional languages are a plus. Unlock a world of benefits including: - Exclusive discounted stays within the group.
- Ticket Restaurants for delightful dining.
- Performer Management Program. Embrace growth with: - Exceptional career advancement opportunities.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization. Join us to shape your outstanding career!

Event Manager - Hotel Excelsior, Bologna

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