Christian Dior Facility Supervisor - Milano Montenapoleone
Pubblicato il 07-08-2026 - Christian Dior Couture in Italia
ph3Position /h3pFor the future Montenapoleone House of Dior, we are looking for a Facilities Supervisor, reporting to the Boutique Operations Manager, responsible for the operational and technical management of properties and systems, ensuring excellence in service, operational continuity, and regulatory compliance in a high-visibility luxury retail context. /ppThe role supports the planning of ordinary and extraordinary maintenance activities, monitors the execution of supplier interventions, and verifies compliance with the technical and quality standards required by the Maison, ensuring that the boutique consistently maintains high standards. /ph3Job Responsibilities /h3ullibTechnical Management and Maintenance /bulliDefinition, activation, and monitoring of technical maintenance and service contracts (electrical, mechanical, fire prevention, security systems, BMS, cleaning, etc.). /liliMonitoring and updating of the preventive maintenance plan, ensuring deadlines are met and intervention reports are correctly compiled. Operational coordination of suppliers and control of the correct execution of contractual activities (SLA, KPI, service quality). /liliManagement of corrective maintenance and emergency interventions. /liliTechnical coordination for fittings, internal events, space reorganizations, minor works, internal relocations, ensuring the operational continuity of the boutique. /liliTechnical support during in-store events and special activities, with possible on-site presence. /liliCollaboration with project Architecture teams during work delivery and handover phases for commissioning and maintenance takeover. /liliVerification and updating of documentation. /li /ul /lilibRegulatory Controls /bulliImplementation of the plan for mandatory periodic checks in compliance with Italian regulations. /liliManagement of relationships with control bodies and notified bodies.
/liliPeriodic audits of suppliers to ensure quality, contractual compliance, and economic adequacy of services. /li /ul /lilibBudget and Cost Control /bulliContribution to the preparation of the operational budget (Opex) and monitoring of assigned expenses, in compliance with economic objectives. /liliAnalyzes and validates received quotes, verifying their technical and economic consistency. /liliParticipation in defining maintenance capex. /liliDrafting of technical specifications for extraordinary maintenance and small investments. /liliVerifies the congruence between quantity surveys, approved offers, and works actually executed on-site. /liliMonitors deviations between budget and actuals, reporting any critical issues and proposing corrective actions. /li /ul /lilibSupplier and Team Coordination /bulliOperational management of facility suppliers with a strong focus on service and customer experience. /liliCoordination of daily activities in line with Operations objectives. /liliPromotion of a collaborative and performance-oriented environment. /li /ul /lilibRelationships with Property and Landlord /bulliTechnical interface with landlords and participation in technical meetings. /liliManagement of technical issues according to contractual agreements. /li /ul /li /ulh3Profile /h3h3Experience /h3ulliExperience in similar Facility/Maintenance roles, preferably in high-end retail or hospitality. /liliPrevious experience in the luxury sector is preferable. /liliIn-depth knowledge of Italian technical and safety regulations. /liliAutoCAD, Excel /liliPlanning, reporting skills /li /ulh3Soft Skills /h3ulliHigh organizational skills and results-oriented. /liliExcellent interpersonal and communication skills. /liliProblem-solving and priority management in high-pressure contexts. /liliDiscretion and confidentiality are essential in a luxury environment. /liliStrong focus on internal and external customers. /liliEnglish fluent /li /ul /p #J-18808-Ljbffr