07 ago - Italia
Melia Hotels International S.A.(Meliá)
Area: Front Desk
Location: Milano, IT
Mission
The Night Manager will ensure the proper functioning of the department during the night hours, taking care and guaranteeing the complete satisfaction and safety of the Guests.
Responsibilities
- Know and manage all Front Office operations (check‑in, check‑out, cash operations, etc.) in full operational autonomy.
- Carry out administrative closure activities, according to company policies and procedures.
- Proactively identify and manage issues to prevent complaints from Guests.
- Ensure the health and safety of the hotel at night.
- Print arrivals and departures scheduled for the following day.
- Compile company reports and hand over to the following morning’s shift.
Qualifications
- Professional knowledge of the English language; knowledge of other foreign languages will be considered a plus.
- Good knowledge of Opera PMS.
- Previous experience in the same position in hotels of the same category.
- Reliability and problem‑solving skills.
Benefits
- My MeliáRewards: Participate in our exclusive loyalty program,
enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
The position can be classified at level B2 of the National Collective Contract Turismo AICA, with an initial economic treatment not lower than the contractual minimums foreseen for the level that will be identified at the outcome of the selection (level B2: € 1.941,49 gross monthly).
The indicative Gross Annual Salary is between € 27.180,86 and € 30.000,04, in relation to the skills, experience gained, degree of autonomy, responsibilities and working conditions of the position.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize dissemi
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