Customer Technical Manager - Adai/cloud

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**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Join the innovative team at Kyndryl as a Client Technical Solutioner for Application and Cloud and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services. Picture yourself as a trusted advisor - collaborating directly with customers to unravel their business needs, pain points, and technical requirements. Your expertise and deep understanding of our solutions will empower you to craft tailored solutions that address their specific challenges and drive their success. Your role as a Client Technical Solutioner is pivotal in developing domain-specific solutions for our cutting-edge services and offerings. You will be at the forefront of crafting tailored domain solutions and cost cases for both simple and complex, long-term opportunities, demonstrating we meet our customers' requirements while helping them overcome their business challenges. At Kyndryl, we believe in the power of collaboration and your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions, even at the highest levels of Business/IT Director/LOB. You will have the chance to demonstrate the value of our solutions and products,



effectively communicating their business and technical benefits to decision makers and customers. In this role, you will thrive as you create innovative technical solutions that align with industry trends and exceed customer expectations. Your ability to collaborate seamlessly with internal stakeholders will enable you to gather the necessary documents and technical insights to deliver compelling bid submissions. Not only will you define winning cost models for deals, but you will also lead these deals to profitability, ensuring the ultimate success of both our customers and Kyndryl. You will play an essential role in contract negotiations, up to the point of signature, and facilitate a smooth engagement hand-over process. As the primary source of engagement management and solution design within ADAI domain, you will compile, refine, and take ownership of final solution documents. Join us as a Client Technical Solutioner at Kyndryl and unleash your potential to shape the future of technical solutions while enjoying a stimulating and rewarding career journey filled with innovation, collaboration, and growth. **Your Future at Kyndryl** Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.



Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. **Who You Are** You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others. **Required Skills and Experience**
- 2 - 5 years of experience in Cloud Infrastructure and Project services (preferred having experiences in infrastructure and project integrating AI and Agentic AI )
- Proven ability to design and build technical solutions based on customer requirements including understanding customer needs, analyzing complex problems, and proposing effective and scalable solutions
- Integrate public cloud provider services (IaaS/PaaS/SaaS) into the solution Framework
- leverage on AIOPS to deliver transformation value projects to the customer
- Excellent customer and presentation skills **Preferred Skills and Experience**
- Experience in a consulting or advisory role, where you have provided strategic guidance and solutions to customers, can be beneficial
- Knowledge of designing architectures for distributed environments and hybrid infrastructure with hyperscalers.
- Experience in supporting sales efforts by collaborating with the sales team, preparing sales materials, participating in customer presentations, and contributing to proposal development. **Being You** Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experie

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7biwzi